Shipping policy

Below you will find the estimated delivery times for all shipments:

  • Once an order is placed, we require 1–3 business days to process it. On weekdays this usually takes one business day, but orders placed on Friday evening or during the weekend may take slightly longer.

  • After processing, your order is shipped. The average delivery time is 8–12 business days.

We aim to make the ordering and delivery process as smooth and user-friendly as possible. If you have any questions or remarks, please do not hesitate to contact our customer service. Below, we explain how your order is placed, processed, and delivered.

Placing an Order

Ordering from theharlowsisters.com is simple. Start by visiting the product page and add your desired item to your shopping cart by clicking the black “Add to Cart” button. Make sure you have selected the correct variant.

When everything is correct, proceed to checkout by clicking “Continue to Checkout.” On the information page, enter your correct address details and click “Continue to Shipping.” On the Shipping page, you can review your entered address details.

Please note that all shipments are completely free of charge.
 Click “Continue to Payment” and choose your preferred payment method. At theharlowsisters.com, all payment options are SSL-encrypted, ensuring a secure payment environment. You can pay using credit card (AMEX, Mastercard, Maestro, Visa), bank transfer, EPS, or direct payment.

Click “Complete Order” and follow the instructions on the selected payment page. If you experience any issues, you may always contact us for assistance.

Shipping Costs

We cover the shipping costs for every order. All products are shipped 100% free of charge, with no minimum order value required.

Shipping Your Order

Found the perfect look or accessory on our website? We aim to process and ship your order as quickly as possible. In order to maintain fair pricing, we bundle packages in large quantities and ship them once the minimum volume has been reached.

We appreciate your understanding and cooperation, as this approach contributes to a more efficient and sustainable process.

We do everything we can to ship your order as quickly as possible. If you would like to be sure that your order is shipped the same day, please contact us by email. Our service team will be happy to advise you on the best solution.